Privacy Policy

This Privacy Policy explains how information about you is collected, used and disclosed by GiggleMail, Inc. when you use our websites, mobile applications and other online products and services (collectively, the "Services") or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive a message (a "GiggleMail"), request customer support or otherwise communicate with us. The types of information we may collect include your username, password, email address, phone number, age and any other information you choose to provide.

When you send or receive GiggleMails, we also temporarily collect, process and store the contents of the GiggleMails (such as photos, videos and/or captions) on our servers. The contents of GiggleMails are also temporarily stored on the devices of recipients. Once all recipients have viewed a GiggleMail, we deleted the GiggleMail on our from our servers after 2 weeks. However, users with access to the Replay feature are able to view a GiggleMail additional times before it is deleted. We cannot guarantee that deletion always occurs within a particular timeframe. We also cannot prevent others from making copies of your GiggleMails (e.g., by taking a screenshot). If we are able to detect that the recipient has captured a screenshot of a GiggleMail that you send, we will attempt to notify you. In addition, as for any other digital information, there may be ways to access GiggleMails while still in temporary storage on recipients’ devices or, forensically, even after they are deleted. You should not use GiggleMail to send messages if you want to be certain that the recipient cannot keep a copy.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

Usage Information: When you send or receive GiggleMails, we collect information about these messages, including the time, date, sender and recipient of the GiggleMail. We also collect information about the number of GiggleMails sent and received. Log Information: We log information about your use of our websites, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our websites.

Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, International Mobile Equipment Identity ("IMEI") and mobile network information. In addition, the Services may access your device's native phonebook and image storage applications, with your consent, to facilitate your use of certain features of the Services.

Use of Information

We may use information about you for various purposes, including to:

Provide, maintain and improve our Services, including to provide additional features and content for your GiggleMails; Provide and deliver the products and services you request, process transactions and send you related information; Respond to your comments, questions and requests and provide customer service; Send you technical notices, updates, security alerts and support and administrative messages; Communicate with you about products, services, offers, promotions, rewards, and events offered by GiggleMail and others, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage and activities in connection with our Services; Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests; Link or combine with information we get from others to help understand your needs and provide you with better service; Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and Carry out any other purpose for which the information was collected. GiggleMail is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With other users when you send them GiggleMails, including your username and the contents of the GiggleMail you send them. With users and others who view your profile, which includes your username, "score" (a sum of the number of GiggleMails you have sent and received) and a list of the friends you exchange GiggleMails with most often. With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation; In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of GiggleMail, our users or others; In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and With your consent or at your direction. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Analytics Services Provided by Others

We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

We work with Flurry to provide analytics in connection with the GiggleMail mobile application. For more information about Flurry's privacy practices, please visit policy.html. To opt-out of Flurry Analytics tracking used with the GiggleMail mobile application visit Flurry is a separate company and cannot assist with GiggleMail-specific issues. To contact GiggleMail, please visit


We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.


We do not knowingly collect personal information from users under the age of thirteen. We do, however, allow children under the age of thirteen to use certain areas or features of our Services that do not involve the collection of user information, aside from certain device information that may be collected as necessary to the operation and support of the Services.

Your Choices

Account Information

You may update or correct information about yourself by editing your account settings within our Services. If you wish to delete your account please visit email, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.

Device Information

Certain features of the Services require access to your device's native phonebook and image storage applications (e.g., to find friends or to store a GiggleMail in your photo gallery). If you choose to find friends, the names and phone numbers in your device's native phonebook will be transmitted to GiggleMail. If you later decide to revoke your consent and prevent us from continuing to access your phonebook and image storage applications, you can do so by either changing the settings on your device, if this settings option is provided by your device operating system, or by following the standard uninstall process and removing our Services from your device. On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access your phonebook and image storage applications by changing the settings on your device.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

Push Notifications/Alerts

GiggleMail may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS) or by changing your settings within our Services (Android).